Browse our questions or jump to a specifc one via the links below.

01. Do I need a referral from my doctor?

02. Are the treatments covered by MCP?

03. How does IPL remove hair?

04. What does the IPL treatment feel like?

05. Can all hair be treated with IPL?

06. Is IPL safe for all skin types?

07. Are there any possible side effects from IPL?

08. What kind of results can I expect from IPL?

09. Is IPL right for you?

10. What is the AFA Clay Peel?

11. What are AFAs?

12. What does the AFA Clay Peel do?

13. What is the AFA Clay Peel process?

14. What are the advantages of using Salt instead of Aluminum Oxide when
removing the stratum corneum during Microdermabrasion?


15. What are the risks associated with using Aluminum Oxide versus Salt?

16. Is Botox Cosmetic safe?

17. Will Botox Cosmetic give me food poisoning? Is it botulism?

18. How long does the procedure take?

19. How quickly does it work?

20. How is the procedure done?

21. How long does Botox Cosmetic Last? Is it permanent?

22. Will my face look worse when the Botox Cosmetic wears off?

23. I don't want to look like a mask without expression. Will that happen?

24. What are the side effects?

25. Can pregnant or nursing women have Botox Cosmetic treatment?>

26. What areas of the body can be treated With Venus Freeze?

27. What kind of results will I get from Venus Freeze?

28. How safe are Venus Freeze treatments?

29. How many Venus Freeze treatments do I need?

30. Is there any downtime with Venus Freeze?
Can I do a treatment at lunch and return to work right away?



01. Do I need a referral from my doctor?

No. You do not need a referral. However, if you have any specific medical concerns (e.g. rash, itch, painful swelling), please see your family physician first. If you are considering treatment of a mole, you MUST ALWAYS check with your family physician or dermatologist before booking an appointment with us.
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02. Are the treatments covered by MCP?

Aesthetic treatments are not covered by MCP. However, there may be an underlying medical condition that caused the problem for which you are seeking treatment. In this case, the treatment MAY be covered by MCP.
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03. How does IPL remove hair?

Highly controlled flashes of light are selectively absorbed by hair-filled follicles lying below the service of the skin. The absorbed light heats the hair, which damages or destroys the regrowth potential of the follicle, all without damaging the surrounding tissue.
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04. What does the IPL treatment feel like?

Each pulse of light feels like a slight sting or pinch, similar to the snap of a rubber band. No local anesthesia is required and most people tolerate the treatment well.
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05. Can all hair be treated with IPL?

IPL's unique design offers you customized treatment according to your hair colour, texture and the location of the body hair. Any hair with at least some pigment in it can be treated effectively.
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06. Is IPL safe for all skin types?

IPL is the first photoepilation procedure proven to effectively treat unwanted hair on all skin types, including dark-skinned individuals such as those of blue, Hispanic and Asian descent.
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07. Are there any possible side effects from IPL?

Side effects are rare. You may experience some slight reddening or local swelling at the treatment site, but this typically goes away within hours. On rare occasions, some blistering or bruising may occur, but typically resolves quickly . Also, the skin can become darker or lighter following treatment, but will generally return to normal within a few weeks. Limiting sun exposure before and after each treatment will minimize the risk of complications.

Following the treatment, you can generally return to work and resume all regular activities immediately.
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08.What kind of results can I expect from IPL?

IPL technology has been proven to create a permanent reduction in the number of regrowing hairs following each treatment in most skin types. The number of treatments required depends on several factors related to your specific kind of hair and skin. A customized treatment program will be designed for you along with an estimate of how many treatments you may need in order to meet your expectations.
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09. Is IPL right for you?

More advanced that even lasers, IPL is the first photoepilation technology proven to treat unwanted hair safely on any skin type-from very light to very dark skin. In order to ensure the best outcome, you may be asked about your medical history and skin type in order to estimate the results you should expect from your customized treatment program.
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10. What is the AFA Clay Peel?

The AFA Clay Peel is the newest and most revolutionary treatment in skin care. It's remarkably effective and available only through your esthetician or medical professional. The source of the Clay Peel's power lies in the patented Amino Acids(AFAs).

The AFA Clay Peel is a simple 2 step, non-surgical procedure that will immediately create smoother, softer and younger looking skin after the first visit. Unlike other treatments, the AFA Clay Peel requires no recovery time. A series of 4-6 treatments is usually recommended.
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11. What are AFAs?

This unique and patented skin care formula stands for Amino acid Folaggrin based Antioxidants. The Amino Acids in this formula are based on the same Amino Acids that occur naturally and help retain moisture in your skin. This patented treatment of Amino Acids results in AFAs, which are loaded with benefits: They are antioxidants; they are exfoliants; they halp retain moisture in your skin; and they do it all with little or no irritation.
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12. What does the AFA Clay Peel do?

The first step of the Clay Peel is the AFA mask. The mask draws out impurities and opens up the pores in the skin. This prepares the skin to get the maximum benefits out of the peel step. The results are immediate and dramatic. Your skin will feel smoother, softer and tighter after the first application. Over a series of treatments, improvements will occur with fine lines, rough skin, and pigment irregularities.
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13. What is the AFA Clay Peel process?

First your face is cleansed and dried. Then the AFA mask is applied in a thin coat and left on for approximately five minutes. Then the mask is gently removed with water. Then the AFA Peel is applied in a thin even layer on the face and left on for 1-2 minutes. The Peel is then rinsed from the skin and appropriate after care is supplied by your esthetician.
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14. What are the advantages of using Salt instead of Aluminum Oxide when removing the
stratum corneum during Microdermabrasion?


1. Better Results in Fewer Treatments.
Patients having undergone vacuum based aluminum oxide microdermabrasion report they feel it takes at least 3 vacuum based treatments to equal the results of 1 Salt A-Peel MACRO-abrasion.

2. Documented data substantiates that the Salt A-Peel MACRO-abrasion removes the stratum
corneum without erythema and edema.

Documented data states that the stratum corneum is not removed by aggressive vacuum based aluminum oxide microdermabrasion; yet 5-6 days of significant erythema is produced.

3. Salt A-Peel DermaPhoresisT reduces the appearance of stretch marks.
Recent published articles, indicate that the Salt A-Peel DermaPhoresis Process reduced the stretch marks by 60% on average after 6-7 treatments.

4. Salt is water soluble and has many healing benefits to tissue.
If ultrasound technology is incorporated with microdermabrasion...removal of the aluminum oxide is critical. Salt is simply dissolved as a part of the protocol and is not an issue. Physicians report that the salt has more sebum reducing qualities than aluminum oxide.

5. Minimal Erythema with Aggressive Treatments:
As no vacuum is used by the Salt A-Peel MACRO-abrasion, vacuum induced erythema and bruising are non-existent. The written Salt A-PeelT Protocols identify end points for the operator and in most cases the stratum corneum is removed after 3 passes. (15 minutes for a full face)

6. Faster Treatment Times:
As the Salt A-Peel MACRO-abrasion process removes 2X more tissue per pass (histology on file), combined with the largest spot size in the industry. Operators report aggressive treatments with little or no erythema in 15 minute periods.
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15. What are the risks associated with using Aluminum Oxide versus Salt?

International Chemical Safety Cards (ICSC:0351) for Aluminum Oxide states the following:

Inhalation Risks
Evaporation at 20 degrees Celsius is negligible; a harmful concentration of airborne particles can, however be reached quickly.

Effects Of Short-Term Exposure:
Inhalation of high concentrations of dusts of this substance may cause eyes and upper respiratory tract irritation.

Effects Of Long-Term Repeated Exposure:
The substance may have effects on the central nervous system.

OSHA and MSHA also include Aluminum Oxide and Aluminum Oxide Dust in the "Pneumoconiotic Agent Category".

Salt/Sodium Chloride (NaCl) is not listed as a hazard category by any of these agencies.

RGR Pharma Ltd. and Skin Solutionz asserts that if equal or better clinical efficacy can be obtained without subjecting the operator/staff to these published potential hazards associated with aluminum oxide... why take the risk?

Sodium Chloride, in a comparative study, when used in our device consistently produced better results based on the amount of tissue removed, lack of vacuum induced edema and erythema.
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16. Is Botox Cosmetic safe?

Yes! Botox Cosmetic has been available for 20 years, and has been used to treat many conditions. In fact, it has been used on children as young as 2 years old to treat cerebral palsy, at doses much higher and much more frequent than those used in cosmetic treatments. The safety of Botox Cosmetic has been proven repeatedly over the past 20 years through extensive testing and research.

Botox Cosmetic is an approved prescription drug by the FDA and the Health Protection Branch of Health Canada. It is manufactured by Allergan Inc.
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17. Will Botox Cosmetic give me food poisoning? Is it botulism?

No, it is not toxic, nor is it poisonous to you. Botox Cosmetic is not botulism and will not cause food poisoning. To clarify, botulism is the name of an illness, not an active drug. Botox Cosmetic is a purified protein that is extracted from naturally occuring bacteria and then rigorously processed under strict manufacturing guidelines-much in the same way that penicillin is made from mold.

Typically for a cosmetic treatment, you receive fewer than 100 units of Botox Cosmetic. To make someone even remotely sick, you would have to receive over 35 times that amount (at a cost of over $42,000).
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18. How long does the procedure take?

Generally, after the consultation, the procedure takes 15 minutes or less. Since there is no down time, you can literally have the treatment done over your lunch hour.
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19. How quickly does it work?

It can take up to 2 weeks for a Botox Cosmetic treatment to take full effect. We usually ask patients to wait for 14 days to see the full results of their treatment.
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20. How is the procedure done?

Botox Cosmetic is injected with one of the smallest needles currently available. Most patients say the injections feel similar to a quick pinch. Frequently, the patient asks "is that all?"
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21. How long does Botox Cosmetic Last? Is it permanent?

Botox Cosmetic is not permanent. An average treatment lasts 3-4 months. If you follow the doctor's directions and have your first 3 treatments promptly every 3 months, the next few treatments will start to last longer than 3 months. Eventually, many patients are able to reduce their treatments to twice a year.
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22. Will my face look worse when the Botox Cosmetic wears off?

No. Your face will not look worse if and when you stop using Botox Cosmetic. In general, your face will simply return to its previous appearance. If you use Botox Cosmetic for a number of years before you stop, your muscles will have learned to relax on their own and you will end up looking a little better than when you began.
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23. I don't want to look like a mask without expression. Will that happen?

No. You will get the natural look you want. In general, Botox Cosmetic treatments will leave you looking relaxed, rested, and refreshed.
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24. What are the side effects?

Side effects of botox cosmetic are rare and are not permanent. One side effect may be a drooping eyelid–but this occurs in less than 1% of patients and will last only a few days or a few weeks. Most patients do not experience any side effects.
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25. Can pregnant or nursing women have Botox Cosmetic treatment?

No. We recommend you wait until you are finished nursing to have Botox Cosmetic treatment. Although there is no clinical evidence to prove any harm to the mother or child, we prefer to be safe.
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26. What areas of the body can be treated With Venus Freeze?

The face, neck and entire body can be treated with Venus Freeze.
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27. What kind of results will I get from Venus Freeze?

Tighter skin, softening of wrinkles, plumper, fuller and more youthful appearance, reduced cellulite and a more contoured silhouette.
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28. How safe are Venus Freeze treatments?

Radiofrequency and Magnetic Pulses have been used in medicine for many years and are proven, safe and effective technologies. Your treatment provider will review your medical history and your aesthetic goals to see if Venus Freeze is the right treatment for you.
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29. How many Venus Freeze treatments do I need?

The number of treatments required will vary patient to patient, but typically, 6 treatments for the face and 6-8 for the neck and body.
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30. Is there any downtime with Venus Freeze? Can I do a treatment at lunch and return to work right away?

Absolutely! A treatment to one area takes less than 30 minutes.
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